Terms and Conditions

1. General
1.1 These general terms and conditions apply to all offers from action Figures-shop.com trading under the trade name action Figures-shop.com. The conditions are accessible to everyone and included on the internet sites of action Figures-shop.com. On request we will send you a written copy.
1.2 By placing an order you indicate that you agree to the delivery and payment conditions. actionfigures-shop.com reserves the right to change its delivery and/or payment terms after the term has expired.
1.3 action Figures-shop.com guarantees that the delivered item complies with the agreement and meets the specifications stated in the offer.

2 Delivery 2.1 Delivery takes place while stocks last.
2.2 The delivery time is 5-10 working days in most cases.
2.3 All terms stated on the website are indicative. Therefore, no rights can be derived from the stated periods.

3 Prizes
3.1 Prices will not be increased within the term of the offer, unless legal measures make this necessary or if the manufacturer implements interim price increases.
3.2 All prices on the site are subject to printing and typographical errors. No liability is accepted for the consequences of printing and typographical errors.
3.3 All prices on the site include VAT.
3.4 The shopping cart calculates the VAT applicable to your country of delivery. These prices may therefore differ from the prices shown in the shop.

4 Acceptance and reflection period (private Customers only)
4.1 After the expiry of the trial period of 14 working days, the purchase agreement becomes a fact. Diet Acceptance and reflection period do not apply to business customers.
4.2 Unless otherwise stated, after receipt of the order you have the right to cancel the purchase agreement within 14 days without giving reasons (Example form) and to return the order within 14 days (at your own expense and risk). ). Any payments made will be returned within 30 days (excluding fees for using PayPal or shipping costs).
4.3 The buyer loses the right to cancel if he does not return the item as soon as possible after communicating the cancellation of the transaction, with a maximum of 14 days. actionfigures-shop.com will not make a refund until after this period has expired or at the time of receipt of the item.
4.4 There is no claim for a refund if the item has been used and/or damaged or the order is opened and/or not returned in the original packaging or DVDs, books, magazines, discounted items or items to which special specifications apply, whether items are discussed extra for customers.

5 Data management
5.1 If you place an order at action Figures-shop.com, your details will be included in the customer database of action Figures-shop.com. actionfigures-shop.com complies with the Personal Data Protection Act and will not provide your data to third parties.
5.2 action Figures-shop.com respects the privacy of the users of the website and ensures confidential treatment of your personal data.
5.3 action Figures-shop.com uses a mailing list in some cases. Each mailing contains instructions to remove yourself from this list.

6 Warranty
6.1 action Figures-shop.com guarantees that the items it supplies meet the requirements of usability, reliability and longevity, as reasonably intended by the parties to the purchase agreement and therefore guarantees the manufacturer's warranty of the item delivered to you.
6.2 The warranty period of action Figures-shop.com corresponds to the manufacturer's warranty period. This warranty does not apply if the defect is due to 1. neglected care, 2. intentional damage, or 3. inattention.
6.3 Warranty claims lapse if service/repair services other than those designated by the manufacturer have carried out repairs or other work on the item.
6.4 Loosened glue points are no reason to complain

7 Quotations
7.1 Quotations are without obligation, unless stated otherwise in the quotation.
7.2 Upon acceptance of a non-binding offer by the buyer, action Figures-shop.com reserves the right to revoke or deviate from the offer within 3 working days after receipt of that acceptance.
7.3 Oral commitments only bind action Figures-shop.com after they have been expressly confirmed in writing.

8 Agreement
8.1 An agreement between action Figures-shop.com and a customer is concluded after an order or assignment has been assessed for feasibility by action Figures-shop.com. shared.
8.2 action Figures-shop.com reserves the right not to accept orders or assignments without giving reasons.

9 Images and specifications
9.1 All images (photos, drawings, etc.) and (technical) specifications (including data regarding weights, dimensions, colors, etc.) on the actionfigures-shop.com internet sites are only approximate, are indicative and cannot give rise to compensation or termination of the agreement.

10 Force majeure
10.1 actionfigures-shop.com is not liable if and insofar as its obligations cannot be fulfilled as a result of force majeure.
10.2 Force majeure means any external cause, as well as any circumstance that should not reasonably be at its risk. Delays or non-performance by our suppliers, transport difficulties, strikes, government measures, supply delays, negligence on the part of suppliers and/or manufacturers of actionfigures-shop.com. as well as of auxiliary persons, illness of personnel, defects in auxiliary or transport equipment expressly constitute force majeure.
10.3 In the event of force majeure, action Figures-shop.com reserves the right to suspend its obligations and is also entitled to dissolve the agreement in whole or in part, or to demand that the content of the agreement be changed in such a way that execution remains possible. . Under no circumstances is actionfigures-shop.com obliged to pay any fines or damages.

11 Applicable law/competent court
11.1 Dutch law applies to all agreements.
11.2 Disputes arising from an agreement between actionfigures-shop.com and the buyer, which cannot be resolved by mutual agreement, will be dealt with by the competent court in the Arnhem district, unless actionfigures-shop.com prefers to pay the difference. to the competent court of the buyer's place of residence, and with the exception of those disputes that fall within the jurisdiction of the subdistrict court.
11.3 Link to the EU: ODR OS-Plattform EU